This is a fantastic opportunity to join an established and well known hotel with a reputation for top service and quality. You will ensure that the quality and standards of the hotel are maintained and customer expectations are exceeded, and will help Conference and Banqueting to achieve maximum revenue by being a member of the Sales Team in the Hotel.

Key Responsibilities

 To receive all enquires regarding conference, meeting rooms, private parties, Lunch and Dinners and to follow up on all quotations (contact with clients via telephone, fax, email, conference and wedding brochures)
 With confirmed bookings, issue contract containing terms and conditions with credit applications form and follow up on signed contracts and deposits that are due
 Manage invoicing to ensure final billing is correct and that all revenue is allocated
 Compile weekly forecast for following week’s events both confirmed and provisional and a weekly financial report for business received through the conference department.
 A quarterly forecast to be issued advising of business levels, this will advise of weak periods and key dates available to sell.
 Organise and maintain client database and assist in mail shots and direct mailing campaigns
 Assisting the Sales Manager in general office administration during their absence
 Manage conference diary to pinpoint opening for new business thus maximising occupancy
 Participation in Sales Events and corporate entertaining.
 Daily meeting with all departments to streamline departmental communication, having all the day’s information with correct numbers finalised to pass to each department
 To meet and greet each conference co-ordinator on site and ensure day plan is correct
 Responsible for restaurant co-ordinate on site and diary

Skills Required

 At least 1 year experience in dealing with C& B procedures, ideally within the hotel sector
 Friendly and outgoing personality, able to resolve complaints and follow up with feedback
 To maintain the Events database and ensure it is kept up to date at all times
 Strong communication skills with the ability to motivate and work together with teams
 Highest levels of customer service, able to deal with guests and staff in a professional manner
 Ability to solve problems and resolve complaints
 Attention to detail and well organised, able to multi-task and prioritise
 Fluency in English is essential

It is unlawful to employ a person who does not have permission to live and work in Ireland. Unless the advert states otherwise, please ensure you have this permission before applying.