About our client:

Our client is the global leader of documents related solutions products and services.

About the job:

Job purpose

Supporting client Key Customers by providing relevant services on all customer copiers, printers and fax machines

Main responsibilities:

• Be the primary country contact for customer on all escalations
• Handle telephone/Web calls and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers
• Facilitate or escalate customer issues and complaints, both internally and externally
• Co-ordinate all consumable calls in order to enable dispatch of the company & Multi-vendor consumables to customers
• Maintain accurate database information with software applications

Skills required:

• Good IT knowledge
• Customer Service experience
• Excellent knowledge of MS Office
• Able to communicate with accuracy and clarity both verbal and written
• Fluency in English and Danish

Benefits offered:

• Competitive salary
• Life insurance
• Pension scheme
• Group discount scheme
• Education & training
• Sports & social association
• Relocation



Apply today for this fantastic opportunity to
xxxxxx.xxxxx@xxxxxx.xx

It is unlawful to employ a person who does not have permission to live and work in Ireland. Unless the advert states otherwise, please ensure you have this permission before applying.